Privacy Policy

THIS PRIVACY POLICY IS MADE TO INFORM YOU ABOUT WHAT WE DO TO PROTECT YOUR DATA.

PRIVACY STATEMENT
This privacy policy has been compiled to better address those concerned with how their ‘Personally Identifiable Information (PII) is being used online. As used in US privacy law and information security, PII can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. This privacy policy is created by Team Starlite Sports to protect your data.

As of May 25th, 2018, the General Data Protection Regulation (GDPR) is in place that modernizes and normalizes data privacy laws across Europe and applies to any organization collecting data on EU citizens. The GDPR gives EU citizens control over their digital data by empowering them with the right to know when personal data is being collected, what data is being collected, to get access to that data, and to purge it on request.

Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information under our website.

PERSONAL INFORMATION
WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR BLOG, WEBSITE, OR APP?
When ordering on our site, as appropriate, you may be asked to enter your name, email address, credit card information, or other details to help you with your experience.

WHEN DO WE COLLECT INFORMATION?
We only collect information from you when you register on our site, subscribe to a plan, fill out a form, or enter any information on our site.

HOW DO WE USE YOUR INFORMATION?
The collected information of users is used in the following ways:

– We send Starlite Sports purchase-related invoices to the provided email address.
– Furthermore, the information can be used for certain other site features, such as:

Personalizing user experience by delivering the type of content and product offerings that interest you the most.
Improve the website, making it easier for the user to navigate.
Improve the way we respond to customer service requests.
Improve speed of processing transactions.
Send periodic emails regarding your order or other products and services.
Follow-up on them after correspondence via live chat, email, or phone inquiries.

CONSEQUENCES OF NOT PROVIDING PERSONAL INFORMATION
By refusing to provide Starlite Sports with your personal information, such as email address and credit card information, that person will not be able to use our services. Starlite Sports requires your personal information to be able to provide our services to you.

HOW DO WE PROTECT VISITOR INFORMATION?
Your personal information is contained behind secured networks. It is only accessible by a limited number of persons who have special access rights to such systems and must keep the information confidential. Besides, all sensitive/credit card information you supply is encrypted via Secure Socket Layer (SSL) technology.

When a user places an order, enters, submits, or accesses their information, we implement various security measures to maintain personal information safety.

All payment transactions are processed through a payment gateway provider and are not stored or processed on our Starlite Sports servers. Our payment gateway provider is PCI Compliant and is certified as a PCI Level 1 Service Provider. This is the most stringent level of certification available in the payments industry.

HOW LONG DO WE STORE YOUR PERSONAL INFORMATION?
As long as you are an Starlite Sports customer, we will store and keep your personal information as this is essential to provide our services to you, the customer.

Whenever you want to quit being a customer, we will remove all your personal information from our servers and payment gateway provider within the applicable legal time frame.

GDPR COMPLIANCE
HOW DO WE SERVE YOUR RIGHTS TO VIEW, RECTIFY AND BE FORGOTTEN?
GDPR compliance requires that you, as a customer, have certain rights that are relevant to the collection, processing, and storage of your personal data on starlitesports.com

If you want to view all the information we have about you, you can send an email to hello@starlitesports.com. We have a process in place that gives you an overview of your personal information. It is also possible to make use of the right to be forgotten. This can also be requested by sending an email to hello@starlitesports.com.

If you have other questions about these GDPR rights, send us an email to hello@starlitesports.com, which is specially introduced for GDPR related questions and cancellations of registrations.

WHAT TO DO WHEN I WANT TO MAKE AN OFFICIAL COMPLAINT ABOUT MY PERSONAL DATA AT STARLITE SPORTS?
Whenever you want to file a complaint about irregularities or voice your worries, please contact us first at hello@starlitesports.com. Of course, you can also log a complaint at a supervisory authority like the DPA.